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1230 – 1330
ROOM ONE – Welcome and Opening Plenary
Harnessing experience and passion to create authentic change – Kaddy Thomas, Founder, Elijah’s Hope CIC
In a world that increasingly demands innovation and transformation, the convergence of experience and passion can be a powerful catalyst for authentic change. In this session Kaddy invites us all to explore how our unique backgrounds and fervour can drive meaningful impact within our organisations and communities.
Break
1340 – 1425
CHOOSE YOUR SESSION:
ROOM ONE – Empowering Beneficiaries to Play an Active Role in Fundraising – Hayley Everett, Head of Fundraising & Communications, Trevi and Tammy Lewis, Blossom Support Practitioner, Trevi
In this session, we address a common concern: how can charities involve beneficiaries in fundraising without feeling like they’re taking unnecessary risks? Some charities feel protective about targeting fundraising asks to their beneficiary audience. However, involving beneficiaries can transform fundraising efforts, strengthen relationships, and elevate the impact of your organisation’s mission. We’ll explore practical strategies to help you feel confident advocating for beneficiary involvement in fundraising to your management team, armed with compelling reasons why it’s a valuable step forward. By directly engaging beneficiaries, charities can shift from a top-down model to one that is collaborative, empowering, and truly reflective of the people they aim to serve. This approach not only honours the voices and experiences of beneficiaries but also enhances the authenticity and effectiveness of fundraising efforts.
You will leave equipped with:
Join us to gain the knowledge and confidence to advocate for and implement beneficiary involvement in fundraising, transforming how your charity connects with its supporters and those it serves.
OR
ROOM TWO – How to create a collaborative fundraising strategy that doesn’t languish on a shelf – Mike Zywina, Lime Green Consulting
We can probably all remember a time when we saw a new strategy launched with much fanfare, the product of many exciting conversations about the future, and then…nothing. The strategy went to its final resting place in a dusty drawer or a dark corner of your shared drive, and everybody went back to their daily business as if nothing had changed. This is always extremely frustrating, given the time we invest in creating a strategy and the potential for it to transform your fortunes, if people get behind it. This session will explore how to create a fundraising strategy that is a valuable ongoing resource and guiding document. We’ll be covering two important aspects to this:
OR
ROOM THREE – The most powerful thing a fundraiser can do: mastering your story – Mark Preston – Start Bay Enterprises Ltd
‘The most powerful person in the world is the storyteller. The storyteller sets the vision, values and agenda of an entire generation that is to come’ (Steve Jobs). This session will explain the critical importance of story in a market place that is buzzing with more communication than anyone can handle. You’ll hear some powerfully communicated stories as well as learning how to construct your story and use it to improve engagement and results.
1425 – 1435
Break
CHOOSE YOUR SESSION:
ROOM ONE – Are your supporters SAFE? Measuring Supporter Satisfaction And Future Engagement – Steven Dodds, Managing Director, Beautiful Insights and Janice Larden-Price, Alumni Manager – Supporter Engagement, Kingston University London
As fundraisers increasingly look to deliver better supporter experiences which minimise lapsing and build donor loyalty, the key question remains ‘how do you know it’s working?’. Appeal response rates and income can only tell you so much, and they tell you very little about exactly how you should make the supporter experience better. Beautiful Insight’s SAFE Index is designed to address this, allowing fundraisers to measure and benchmark key aspects of the supporter experience and the impact on supporters’ intentions to keep giving in future.
This session will share the results of a pioneering pilot programme of the SAFE Index involving donors to four universities (Bristol, Manchester, Kingston and Trinity College Dublin), which allowed each university to understand their own performance, benchmarked versus the sector and their peers.
Key insights for attendees:
OR
ROOM TWO – Mastering Facebook Fundraising Challenges & Social Giving – Carla McLuskie Head of the Digital Fundraising Academy and Angela Massey, Digital and Community Fundraising Manager at Roy Castle Lung Foundation
Get ready for 2025 with this must-attend webinar on Facebook Fundraising Challenges and the future of social giving. Gain insight into creating engaging challenge campaigns that inspire action, grow your donor base, and raise funds efficiently. We will showcase case study examples and cover the latest updates, best practices, and innovative tactics to help you harness the full power of social giving. Perfect for both beginners and seasoned fundraisers, this session will arm you with actionable strategies to boost your charity’s reach and impact in the ever-evolving world of social fundraising.
OR
ROOM THREE – Impact Makes The Charity Go Around – Felicia Willow
In this session, we will discuss how charities need to centre impact in everything they do for both operational and fundraising success. We’ll cover why and how your Board can focus on impact, some of the challenges and obstacles that come along with demonstrating impact, why finances and impact are not always on the same page, and how we as a sector should celebrate and promote our role as being for impact at every opportunity.
1520 – 1530
Break
1530 – 1630
ROOM 1 – Final Plenary
Allyship on the Margins
Join Simon Blake, CEO of Stonewall UK and Kate Carroll, Head of Charity at Making a Difference Locally as they explore what allyship really looks like in our charities. This is such a vital topic for charities all over the UK, especially in places where diversity isn’t always as visible. How can we authentically embody belonging for those that often feel excluded? How do we work to create safe spaces for our staff, volunteers, existing and potential supporters?
Making a Difference Locally (MADL) is a charity launched to help independently run local stores to add value to their communities #MakingADifferenceLocally.
The charity helps the stores achieve this by allowing them to nominate charities or good causes that are local to them to receive a specific donation from us. Donations may be to local sports teams, hospices or one of the many charities operating in the UK.
Need to know more? Read our About MADL section, read the success stories or get in touch if you have any questions about Making a Difference Locally, we would love to answer them for you.
PSR is a non commission based consultancy. Our team is not motivated by targets, bonuses or league tables. Our buzz comes from matching great candidates to transformative charities and seeing each prosper.
We like keeping things clear and simple. No surprises or guess work. No side, no swerve, no hidden agenda or cost. We value the beauty of diversity and respect people as individuals. We have always sought to remove barriers and welcome applicants to apply for the jobs we work on which in turn makes us happy!
We’re marketers working in research, not researchers working in marketing.
We have a simple belief; beautiful outcomes will be achieved by finding the insight that creates maximum energy and action. Our senior team have had successful marketing careers prior to working in research and know exactly which insights will really make the difference, and what they mean for your organisation.
We provide a range of methods and products to meet any client challenge and make life easier along the way.
Our products are designed to take clients through the insight process in an agile fashion, and ensure the outputs really create action.
We work across consumer, donor and business-to-business audiences, both nationally and internationally. Diversity and inclusion are a core principle of our market research practices and we regularly review our recruitment methods, sampling strategies, and survey design to ensure they continue to be inclusive and representative of diverse perspective.
At Giftease Solutions, we empower charities with innovative, data-driven tools that drive meaningful impact. With over five decades in the charity sector, our flagship service offers unmatched support for charities navigating Gift Aid, ensuring efficiency and compliance.
We’re also thrilled to launch the Giftease Academy—an initiative to upskill charity professionals with the latest insights and best practices in fundraising and donor engagement.
Learn more about our Gift Aid services and Academy on our website, or connect with us on LinkedIn.
Fair Collective is a not-for-profit freelancing agency for the charity sector. With Fair Collective, you’ll be matched with amazing charity sector consultants and freelancers – who bring their expertise, experience and time to your organisation. The result? You get to concentrate on doing what you do best. With day rates by organisation income level you’ll always find the perfect fit. Plus, with 50% of our profits invested in small charities through pro bono work, you’re doing good for the sector as well as accessing top-notch support.
It’s easy to feel like you’re on your own when you’re running a small charity. Navigating the ins and outs of managing everything can be challenging, overwhelming, and, well, lonely. Feeling seen? Level up your skills and connect with other small charity leaders with Vic Hancock Fell’s 6-month Small Charity Leaders Club. You’ll cover the essential building blocks for running a small charity effectively. You’ll access live (virtual) group sessions, peer support sessions, in depth workbooks and a big bank of resources. Plus, you’ll make peer connections for life.