FE Accelerator:
Supporter Experience

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Speakers

Sally Wintle, Research, Data and Insights Manager, About Loyalty

Sally joined About Loyalty in June 2025. Before that, she worked at the National Trust for many years, in both audience insight and supporter engagement roles. She’s also worked for a couple of other membership organisations, and in a small fundraising team at a local hospice.

Richard Spencer, Director, About Loyalty

Before About Loyalty (and amongst others), he worked with Goalball UK, Plantlife International, RSPB, Greenpeace, The Children’s Society, Scope and was the Director for the Commission on the Donor Experience.

Richard is passionate about helping charities put supporters at the heart of their plans, strategies and approaches.

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